Most public health departments lack the staff necessary to keep up with the volume of calls coming in. We can help. Resolution-ONE provides teams of trained personnel to support a local community or public health department that lacks the necessary staff during peak times. Resolution-ONE complies with all Department of Public Health guidelines and requirements regarding confidential information related to personal information. We understand the importance of the Health Insurance Portability and Accountability Act (HIPPA), and we adhere to the CDC guidelines.

We are also dedicated to cybersecurity and privacy. Our practices conform to the National Institute of Standards and Technology (NIST) Cybersecurity Framework.